30-Day Hassle-Free Returns

RETURNS & REFUNDS

We want you to be completely satisfied with your MEPSTOCK order. If you ordered an incorrect fitting or over-budgeted for a project, you can easily return any unused item.

Simple 3-Step Return Process

Step 1

Initiate Return

Log into your MEPSTOCK account or email sales@mepstock.co.uk to request a return label.

Step 2

Print & Pack

Print your pre-authorized return label and securely pack the items in their original packaging.

Step 3

Get Refunded

Drop off the package. Refunds are processed back to your original payment method in 3-5 days.

Return Eligibility

Unused & Saleable Condition
Items must be brand new, uninstalled, and in perfect saleable condition to be eligible for a full refund.
Original Packaging
Original manufacturer seals, protective caps, and product boxes must be intact and undamaged.
Non-Refundable Items
Custom-cut cables or special-order non-stock items are non-refundable unless they are defective.

Faulty or Damaged Items

If an item arrives damaged in transit or exhibits a manufacturing fault out of the box, please notify our priority support team within 48 hours of receipt.

We will arrange a free immediate collection and dispatch a priority replacement or issue a 100% refund including postage.